Contract plan T & Cs

New Customers

  • Applications for the Vodacom data contracts will be completed

  • Customers must meet Vodacoms current authorization requirements.

  • The contracts are available as a 24 and 36 months contracts.

  • A once-off connection fee is payable on application for the contract.

  • New connections are done anytime.

Migrating Customers

  • Migrations are done month ends only.

  • Upward migrations are free of charge.

  • A downward migration to a lesser subscription package will incur a migration fee and penalty as described in the contract.

  • Prepaid data customers shall not incur any cost for migration, no SIM swop is needed.

General Business Rules

  • All subscribers to the Vodacom data contracts packages will be required to provide a Bank account that will be used to debit the subscriptions & usage fees.

  • Customers cannot carry over their unused data bundles to next months.

  • Customers must give one calendar month notice for cancellation of their contract in writing and conditions on the contract will apply.

  • Subscriptions are charged monthly in advance, at the commencement of the month.