VODACOM MONEY SHOWERS CAMPAIGN Terms & Conditions

Vodacom Money Showers Reloaded Campaign (hereinafter referred to as the “Campaign”) is a Vodacom Lesotho marketing Campaign which shall apply the Terms and Conditions outlined hereunder.

1. Organizer of the Campaign 

1.1 VODACOM LESOTHO (Pty) Ltd (hereinafter referred to as “VODACOM”) 1.2 Address: VODACOM Park,585 Mabile Road, P.O. Box 7387, Maseru 100, Lesotho

2. Name of the Campaign   

2.1    “Money Showers Reloaded”

3. Location

3.1 LESOTHO

4. Duration of the Campaign  

4.1 The Campaign will run from the 13 July 2020 (being the first day) to the 28 September 2020 (last day inclusive).   Last day entries are not eligible for a draw and rewards.

5. Acceptance of Terms and Conditions

5.1 By participating in this Campaign, all entrants warrant that they have read and understood these Terms and Conditions which are available on the VODACOM website at www.vodacom.co.ls and VODACOM retail shops. 

5.2 By subscribing to the Campaign, entrants confirm their acceptance and full understanding of the Terms and Conditions and agree: 

5.2.1 to receive SMS communication from VODACOM on their mobile phones relating to the Campaign

5.2.2 to receive SMS communication/advertising offers from VODACOM relating to the Campaign

5.3 VODACOM reserves the right to cancel or amend the Campaign and these Terms and Conditions at any time. Any changes will be made available on the VODACOM website at  www.vodacom.co.ls 

5.4 In the event of a dispute regarding the Terms and Conditions, VODACOM reserves the right to pronounce a decision that shall be final and no correspondence or discussion shall be entered into unless otherwise deemed necessary by VODACOM.

5.5 These Terms and Conditions shall remain in full force and effect for the duration of the Campaign (including temporary suspensions hereof for operational reasons, e.g. for repairs, planned network maintenance or upgrades). 

 

6. Eligibility to Participate in the Campaign  

6.1 The following persons are eligible to participate in the Campaign:

6.1.1 Natural persons who are VODACOM customers during the Campaign, except those specifically excluded under article 6.2 below.

 

6.2 Excluded persons             

The following persons are excluded from participating in the Campaign:

6.2.1 Employees of VODACOM 

6.2.2 Immediate family members of the above, being parents, spouses, siblings, and children.  Immediate family does NOT include in-laws, close relatives such as cousins, uncles, aunts, nephews and nieces, grandparents, and other extended family members. 

6.2.3 Employees of Campaign suppliers and judges

6.2.4 Non-citizens of the Kingdom of Lesotho who are not legitimately in the country or may fail to provide any documents as may be requested by Vodacom.

6.2.5 Employees of any company directly collaborating with VODACOM for the purpose of executing this Campaign   

6.3 VODACOM reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any provision of the Terms and Conditions.

6.4 By participating in the Campaign, entrants hereby warrant that all information submitted is true, current and complete.

 

7. Availability and accessibility of information 

7.1 All information pertaining to the Campaign shall be published on the VODACOM website at www.vodacom.co.ls  and any queries relating thereto shall be submitted to the call center at 114.

7.2 VODACOM shall not release personal information about participants of the Campaign to third parties unless required to do so in compliance with the governing law. 

 

8. Campaign Mechanics

8.1 The Campaign is open to Prepaid and Top-Up customers who are not excluded by the aforementioned eligibility terms in clause

6. 8.2 The Campaign shall apply to Customers who have registered for M-Pesa and agree to Vodacom authenticating their identity  

8.3 To participate in the Campaign, customers shall subscribe through dialing *777# and then selecting Opt-In on the menu. 

8.4 Customers who have opted into the Campaign shall a stand to win cash prizes under daily random draws when they recharge their accounts with a minimum of M5.00.

8.5  The applicable recharge mechanisms shall be: Mocha-o-Chele/ Airtime Voucher, M-Pesa, and Electronic Recharges, including Mobile Banking. Airtime Advance and Airtime Transfer shall be excluded

8.6 To become eligible in the daily draws, a subscriber will have to recharge with a minimum of M5.00 on any given day. 

8.7 Qualifying days shall start on Monday 13 July 2020, at 00:00:01 Hours and end at 23:59:59 Hours on Sunday 27 September 2020. 

8.8 Daily draws shall be on the day following the day of recharge. 

8.9 There are no limitations on the number of times that a customer can win a Prize 

8.10 Prizes shall be Cash Prizes and shall be delivered through M-Pesa.

8.11  Entrants are responsible to ensuring that they maintain active M-Pesa accounts for purposes of facilitating the delivery of their prizes

8.12 The opt-in mechanism shall be free of charge.

8.13 A participant can opt-out of the Campaign at any time by dialling *777# and selecting Opt-Out.

8.13 Customers who have opted out shall be allowed to participate again by opting in through the mechanisms provided under this clause 8, and they will start receiving related messages again.

 

9. Prizes

9.1 Prizes shall be at Vodacom’s discretion

9.2 Campaign prizes shall be cash Prizes and will be delivered through M-Pesa.   

9.1.1 Different M-Pesa prizes, at Vodacom’s discretion, shall be awarded to customers on a daily basis, which sum up to the tune of M70, 000.00 in a week.

 

10. Notices and Redemption of Prizes 

10.1 All winners may be contacted by VODACOM via SMS and/or a phone call to their MSISDN number used to participate in the Campaign. 

10.2 All winners will receive notices within three (3) calendar days from the date of the draw via SMS.

10.3 All prizes will be delivered within thirty (30) working days from the day that the winner is contacted.

10.4 Winners shall be liable for payment of due taxes under any applicable legislation including any costs associated with the collection or redemption of the prize.

10.5 By participating in the Campaign, winners agree that their data, including names, surnames, initials, photos and video images, can be used by VODACOM for advertising purposes with no prior consent and free of charge.

10.6 If a winner cannot be contacted within thirty (30) calendar days from the draw date, or a notified winner refuses the prize or fails to appear to collect it within thirty (30) calendar days of notification, then VODACOM will contact the runner-up winner (s) who will be awarded the prize(s). If none of the winners or runner-up winners accept the prize or do not show up within thirty (30) calendar days of notification, then the prize will remain the property of VODACOM.

10.7 Decisions made by VODACOM will be final and no correspondence will be entered into unless otherwise deemed necessary by VODACOM.

10.8 Prizes shall not be transferable.

 

11. Limitation of liability

11.1 VODACOM accepts no responsibility whatsoever including without limitation, any error, omission, interruption, defect, delay in operation or transmission, communications line failure when it is not under its direct control and execution. 

 

12. Disclaimer of warranties

12.1 Participants understand and agree that they participate in this Campaign at their own risk and willingness and have not been coerced in any manner to enter.

12.2 VODACOM makes no warranty, implied or express, that any part of the Campaign will be uninterrupted and error-free.  

12.3 Neither VODACOM nor any of its directors, employees, agents or suppliers shall accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant participating in the Campaign or as a result of accepting the prize.

12.4 VODACOM is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer equipment, software failure of any email or entry to be received on account of technical problems or traffic congestion on the Internet, telephone lines or at any web site, or any combination thereof, including any injury or damage to entrant's or any other person's computer or mobile telephone related to or resulting from participation or downloading any materials associated with the Campaign .

12.5 By entering the Campaign, entrants agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against VODACOM, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from acceptance or user of any prize, including without limitation, personal injuries, death and property damage.   

 

13. Data protection and Publicity 

13.1 Personal data related to voice, image, names or address and any other relevant information obtained in connection with the Campaign will be used in a confidential manner and in line with the Vodacom Privacy Management Policy. 

 

14. Suspension and termination of the Campaign  

14.1 VODACOM reserves the right, whenever deemed necessary, to temporarily suspend the Campaign for operational reasons (e.g. for repairs, planned maintenance or upgrades) and undertakes to restore same as soon as possible after any temporary suspension period.

14.2 Interruption or early termination of the Campaign shall not release VODACOM from its obligation to give out already awarded prizes and execute all other actions required to give effect to such except for the cases when termination or interruption of the Campaign resulted from actions or events which are not under VODACOM’s control.

 

15. Governing Law 

15.1 In any case of disagreement or disputes arising in connection with this Campaign, participants can lodge their complaint with to VODACOM for amicable resolution. If a dispute is not resolved within fourteen (14) days of an attempt to resolve such, the aggrieved party shall lodge a complaint with the Lesotho Communications Authority (LCA) and shall further be at liberty to exercise any other rights or remedies in law.