About M-Pesa

Pay for goods & services, send & receive money, plus more convenience on the go

M-Pesa
  • Fast, safe and easy way to send and receive money

  • Buy electricity, pay DSTV and more

Interested in M-Pesa?

Apply at any Vodacom Centre

OR

*111# to register

Terms & conditions apply

What is M-pesa

 


Why should I use Vodacom M-Pesa?

 


Important customer information

  1. Never reveal your PIN to anyone
  2. Always remember your secret question and answer when you call our call center on 114
  3. Please note that you are not allowed to have more than one M-Pesa account
  4. Always ensure that the mobile number of the person you are sending money and the amount are correct before you send/withdraw money.
  5. Printed statements can be received by visiting the Vodacom centre or by registering on our web channel
  6. Please note that a SIM card that has been inactive for a period of 215 days will be disconnected from the network.
  7. We will close your account on receiving a written or verbal request from you to do so or upon receiving written notification about your death.
  8. Mobile Money Services in Lesotho are regulated by the Central Bank of Lesotho. If you are not satisfied with how we handled your complaint, you are welcome to approach the Central Bank with a request to intervene.
  9. You may call our Customer care on 114 for all queries, enquiries and complaints or visit our Vodacom Centres

 


You may also be interested in:

Getting started with M-Pesa

Simple steps to get you enjoying M-Pesa benefits

Managing my account

Full control over your money

M-Pesa FAQ's

Have your basics covered with this comprehensive service