InstaVoice
What is InstaVoice?
Instavoice is
a voice blog service that allows subscribers to interact with celebrities and
football clubs.
InstaVoice was launched on May 26th 2017.
The service is available to all Vodacom Lesotho subscribers; both Prepaid and Postpaid. It is available on all cellphone models through IVR and available on smart phones via the InstaVoice “Voicemail & Missed Call Alerts” app.
What are the benefits of InstaVoice?
· Enhanced customer experience for football fans and fans of our partner celebs
· Allows rich content exchange for celebs and football teams to their fans
It charges M1.50 per day per subscription.
How do I access InstaVoice?
USSD: Dial *118#
SMS: Subscribe:
SMS “SUB” to 1188
Unsubscribe:
SMS “UNSUB” to 1188
IVR:
Dial 1188 – new content
Dial 1189 – Old content
SMS
Keywords:
|
SPORT |
CELEBRITY |
|
ARSENAL |
DOLLAMAN LILAPHALAPHA MARYBOSIU SKEEBZA TEDMSIPA |
Business
Rules
1. Subscription is valid for one day
2. The service is charged M1.50 daily
3. On days where there is no content
available, the fee is transferred to the following day
4. The first day of subscription is free
5. IVR call to access new content,
un/subscription SMS and USSD are all free. The user only pays the subscription
fee.
6. Retrieving old content is charged
M1.50 via IVR (1189) and free on the app (subject to data charges)
7. User can subscribe via *118# or by
sending SUB <keyword> to 1188 via SMS. See keyword list above.
8. To unsubscribe, the user sends UNSUB
<keyword> to 1188.
9. When the subscriber has a low balance,
no content will be delivered.
10. A subscriber only has access to
content posted after they subscribe. No historic data is available.