Vodacom Lesotho

Patala ka M-Pesa frequently asked questions

How do I get PATALA KA M-PESA as a payment option on my website. How do I register, integrate and maintain the facility? What documents do I need? All these are answered below:


Send an email to the mpesapartnerships@vodacom.co.ls expressing your interest in opening a M-Pesa Business Account (Merchant Account). A member of the business team will contact you to discuss business requirements and identify the forms required for registration.

  • Fill out Form: Once you’ve filled out the form and collected the list of documents required, you’ll submit them via email.
  • Due Diligence: The M-Pesa business team will then conduct all necessary due diligence to screen and verify the authenticity.
  • Merchant Account Creation:  If the application is successful, a merchant account will be created and an activation pack will be provided.

Congratulations! You’re now a merchant! Next steps are to sign up on to the Open API platform.

For more information on the product, the application process and relevant costs, visit www.vodacom.co.ls

Depending on the type of business you’re registered as, you will need to prepare and submit the documents below.

Once registered as a merchant, you’ll receive a shortcode that will be used in not only identifying your organization, it also gives you access to our simple yet powerful API’s to help your business grow!

  • You will use this shortcode to register as an organization on the portal by visiting: https://business.m-pesa.com/
  • Once you’ve signed up, you may then select which M-Pesa product you’d like to use.
  • The business team will ensure this matches with your application form then approve your organization in order to begin integration.


The exciting part begins! As a merchant, you may now engage your developer to assist you with integration.

  • The developer will create and test the product in our sandbox environment (testing environment) before releasing it for full end-to-end testing. Once approved we move to production.
  • You will need to ensure that your company tests payments, refunds, account reconciliation, clearing and transaction inquiries to ensure your product is ready to go live.
  • If the product needs changes, your company can reject the product and send it back to the developer for correction.