Contract plans T & C's

Terms and conditions

New Customers
  • Applications for the Vodacom data contracts will be completed
  • Customers must meet Vodacoms current authorization requirements.
  • The contracts are available as a 24 and 36 months contracts.
  • A once-off connection fee is payable on application for the contract.
  • New connections are done anytime.
Migrating Customers
  • Migrations are done month ends only.
  • Upward migrations are free of charge.
  • A downward migration to a lesser subscription package will incur a migration fee and penalty as described in the contract.
  • Prepaid data customers shall not incur any cost for migration, no SIM swop is needed.
General Business Rules
  • All subscribers to the Vodacom data contracts packages will be required to provide a Bank account that will be used to debit the subscriptions & usage fees.
  • Customers cannot carry over their unused data bundles to next months.
  • Customers must give one calendar month notice for cancellation of their contract in writing and conditions on the contract will apply.
  • Subscriptions are charged monthly in advance, at the commencement of the month.